Rubbish and recycling services

You no longer need to sign into My Account to access these services. Start or renew a garden waste service, report a missed bin or arrange collection of large household items that cannot be reused or recycled.

Report a recycling collection problem

Find out how to report a problem with your recycling collection.

Report a rubbish collection problem

If your bin is missed, or you have any other problem with the collection, you can report it quickly online.

Order a rubbish bin

Find out how to order a replacement rubbish bin.

Report a food waste collection problem

Find out how to report a problem with your food waste collection service.

Pay for garden waste collections

Find out how to pay for garden waste collections.

Report a garden waste collection problem

Find out what to do if your garden waste collection is missed or there is another problem with the service.

Order a garden waste bin

Find out how to order a replacement or additional garden waste bin.

Order a bulky waste collection

Find out how to order a bulky waste collection.

Assisted bin collections

If no member of the household is able to move bins to the front of your property for collection, you can ask us for help.

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Feedback

Send feedback directly to the content team using our website feedback form

You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.

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